user creation Error

English Version below


[German]

hallo,
ich habe folgendes Problem. Wenn man sich über meine Seite pixel-grid.de einen OpenSim User erstellen möchte kommt folgende fehlermeldung:

Oups, some error turned up
Some error while connecting to OpenSim occured. Please try again later. If this problem persists, please contact the administrator.

Weis jemand woran das liegt?

Habe alles richtig eingestellt.
Ich sehe auch alles richtig im Admin Menü (user, groups, ...)


MfG. Tim


hello,
I have the following problem. If on my side pixel-grid.de OpenSim create a user wants to get the following error message:

Oups, some error turned up
Some error while connecting to OpenSim occured. Please try again later. If this problem persists, please contact the administrator.

Does anyone know why?
Have everything set correctly.

Hi GhostRider007,

Normally when this happens, it\'s due to the front-end (Joomla) not communicating with the back-end (opensim). This normally appears when something isn\'t configured correctly, or there need be a hole poked in the firewall between servers.

Some error while connecting to OpenSim occured.

Did you by chance take a look at your logs? /bin/OpenSim.log , apache logs, etc.. This will usually tell you exactly where the problem is based on the error. ex:500 or 403 (apache) or what had happened in the opensim log. Does your users show up in Joomla/OpenSim under users? Can you manually add a user from the OpenSim prompt? Or is this just an error when adding a user from Joomla? If Joomla, front-end or back-end? What version of com_opensim do you have installed?

Might need a bit more information to help on this one. But anytime you see error connecting, it should show up in a log as to what connection error has happened, and more so than not, usually a config error or a firewall etc.. not allowing the connection. If not you can also turn on Joomla debugging in the main Joomla configuration.